Whether you’re placing an online grocery order, purchasing a gift off a wedding registry, or buying summertime supplies like sunblock and bug spray, you’ll want to keep your security wits about you. Online ordering can be fast and convenient, but fraudsters are on the prowl, so it’s smart to follow best practices for protecting your personal information.
DO
Monitor your bank accounts closely and keep track of your purchases. Whether you’re paying with your Camden National Bank debit card or our digital payment technology, we have 24/7 fraud monitoring looking for anything out of the ordinary so you can shop easy.
Review your passwords to confirm they’re unique and strong (we’ve got tips on this!). For the highest security, keep your list of passwords saved in a “password vault” instead of writing them down (learn more here).
Shop from retailers you know and trust. When you make an online purchase, only use the checkout directly from the retailer’s official website. Be careful about the apps you download—scammers can lace illegitimate shopping apps with malicious software. We recommend only downloading apps from stores like Google Play, the App Store, Galaxy Apps, and Amazon App Store.
Set up personalized text/email alerts so you’re notified if purchases over a certain amount have been made using your Camden National Bank card. You can do this right in digital banking—give us a call if you need help.
Ship packages to a secure location. If you won’t be home to receive your delivery, consider having your order held at UPS or FedEx instead.
DON’T
Be fooled by email scams. It might by tempting to click on an extra-compelling offer from an unfamiliar business or retailer, but fraudsters use these kinds of email offers to infect your computer with viruses and malware. To be safe, delete the email, don’t click on any links, and don’t open attachments.
Autofill your passwords or credit card information on retail websites, where it may be more vulnerable to data breaches and cyber-thieves.
Give your social security number to a retailer – or anyone online for that matter – shopping stores don’t need this sensitive personal information. If you call the customer service line, and they insist, we recommend you shop from another store instead to be safe.
Make purchases using public Wi-Fi. Many people don’t realize that public Wi-Fi networks (at coffee shops, hotels, etc.) are more vulnerable to hackers who can intercept data like your name, address, and credit card information when you make a purchase.
Ignore updates on your laptop, phone, tablet, apps, etc.! Patches and updates help protect your device and personal information—it’s always smart to keep up with the latest updates.
Lastly… It’s important to act quickly if you detect fraud or identity theft. Contact us 24/7 at 800-860-8821 – we’re here to help.
